Highmark Health Team Manager, IT in Pittsburgh, Pennsylvania



Manages activities of various IT personnel. Makes decisions on personnel actions (promotions, hiring, terminations, etc.) Develops talent, Addresses resource management, cultivates capabilities of staff, planning and coordination of work, and managing performance. Responsible for the oversight of the daily operations. Controls expenses within the operating unit and is responsible for meeting budget goals. Actively involved in the coordination, implementation, problem solving, communication, and training of new technologies and processes, as they are developed and moved into the environment.


  • Provides subject-matter direction and guidance to lower-level staff

  • Trains, develops, and mentors staff

  • Assigns, monitors, and reviews progress and accuracy of work

  • Provides technical leadership in first-line resolution of complex technical problems

  • Provides Staff Management oversight

  • Hires, promotes, separates or makes recommendations regarding same

  • Conducts performance reviews and assesses, manages performance

  • Engages in skills assessments and promotes professional development of staff

  • Assigns tasks, schedules work and establishes priorities

  • Adheres to Departmental budgeting and fiscal responsibilities

  • Oversees process for recording hours

  • Schedules work and assignments to maximize appropriate use of resources

  • Optimizes the utilization of resources by applying appropriate concepts, technologies and workflows

  • Provides deep expertise in assigning and overseeing work of staff. Visualizes, articulates, and solves moderately complex problems/issues

  • Communicates effectively with all levels of the organization

  • Connects strategy to employee’s job responsibility

  • Participates, as necessary, in training and development to remain current in field(s) of expertise.

  • Actively participates in project teams

  • Manages and tracks project details

  • Promotes continuous improvement of processes and delivery of results within assigned unit/area. Ensure compliance with corporate [and industry?] standards, policies and regulations (SOX, SSP, DIACAP, PHPLC, etc.)

  • Provides leadership during periods of transition as the organization changes to respond to business opportunities/challenges, new technologies, legislation and other environmental factors

  • Other duties as assigned or requested.



  • *Bachelor’s Degree in Computer Science, Information Science or comparable major8+ years’ experience

  • Working knowledge of reporting software

  • Proficient knowledge of end-user personal computing skills

  • Proficient PC skills and knowledge on files and folders.

  • Proficient analytical skills and problem solving abilities.

  • Strong interpersonal skills to manage employees and interact appropriately with senior management, internal clients, and external customers

  • Ability to adapt to change, multi-task, meet multiple deadlines, collaborate, lead others, work on a regular and timely basisand work irregular hours, holidays and weekends.


  • Master’s Degree + 2 years experience

  • Java/JavaScript Framework Agile JAVA Developer

Knowledge, Skills and Abilities

Critical Skills:

Skills Software Development Lifecycle Licenses or Certifications

COBOL Waterfall

Certification in applicable areas such as:

CSS3 Rationale DB2

Mobile Cognos


SAS Enterprise Architect (SCEA)

Cognos Project Management - PMP

Hadoop Certified Quality Analyst (CQA)

SQL Scrum Master Certification

J2EE Lean/Six Sigma Certification



C, C+Visual Basic

IMS, DB2, Oracle and Teradata Databases

Data Warehousing

Business Objects


*Grandfathered degree requirement effective July 2014

Referral Level Payout: 3


Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity