Highmark Health Associate Business Systems Analyst in Pittsburgh, Pennsylvania

Company :

Hm Health Solutions Inc.

Job Description :

This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses minimal judgement and discretion to assist in collaboration with customers to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also supports identification, documentation, and resolution of risks, defects and issues. May analyze market trends for competitive insight to correlate into business value statements. Begins to build organizational and platform knowledge in one or more disciplines to advance professional track career. Requires basic understanding of end systems impact of changes across multiple systems.

ESSENTIAL RESPONSIBILITIES

  • Work with more senior team members, customers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions. Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design

  • Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need

  • Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts

  • Assure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle

  • Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation

  • Other duties as assigned

EDUCATION

  • Bachelor's Degree in Business Administration/Management or Information Systems

Substitutions

  • 6 years of related experience

EXPERIENCE

Required

  • 0 - 3 years in IS/IT

Preferred

  • 0 - 1 year in Lean/Six Sigma

  • 0 - 1 year in the Health Insurance Industry

  • 0 - 1 year in the Healthcare Industry

LICENSES AND CERTIFICATIONS

Preferred

  • Information Technology Infrastructure Library (ITIL)

  • The Open Framework Group (TOGAF)

  • Six Sigma

  • Project Management Professional (PMP)

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SKILLS

  • Analytical Skills

  • Problem-Solving

  • Communication Skills

  • Report Writing

  • SQL

  • Agile Methodolgy

  • Agile Project Management

Travel Required

0% - 25%

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Referral Payout Level: 1


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