Job Information
Highmark Health General Clerk in Dover, Delaware
Company :
Highmark Inc.
Job Description :
JOB SUMMARY
*ALL CANDIDATES MUST LIVE IN DELAWARE OR WITHIN REASONABLE DRIVING DISTANCE
This job is responsible for clerical support of functional groups in accordance with standard procedures, such as copying, preparing and distributing mail, inventory, data entry, filing, faxing and retrieving documents, indexing and scanning/imaging documents. May also include, performing calculations, compiling and maintaining records, posting and verifying information, and resolving questions and problems. Online processing system(s) may be used to perform one or more these clerical functions. The Clerk also resolves discrepancies and may communicate with a variety of internal and external customers. Incumbent is expected to meet quality and production standard established by management.
ESSENTIAL RESPONSIBILITIES
Communicate effectively when interacting with internal/external customers.
Prepare, sort and distribute mail, inventory, and reports.
Enter data/statistics into database or reports.
Monitor, track and review inventory.
Additional clerical duties may include, but are not limited to: photocopying and responding to incoming phone calls including transferring caller to the appropriate department.
Other duties as assigned or requested.
EDUCATION
Required
- High School Diploma/GED
Substitutions
- None
Preferred
- None
EXPERIENCE
Required
- 3-5 years of related, progressive experience (exempted experience requirements effective August 2016)
Preferred
- None
LICENSES or CERTIFICATIONS
Required
United States citizenship (as required by the Department of Defense) – UCD Only
Successful attainment of a Department of Defense DIACAP security clearance within 30 days of hire or at the needs of the business – UCD Only.
Preferred
- None
SKILLS
Typing
Filing
Microsoft Office Suite
Phone skills
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Never
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Regularly
Lifting: 25 to 50 pounds
Occasionally
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$19.01
Pay Range Maximum:
$23.72
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )
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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J243896