Highmark Health Associate Consultant in Camp Hill, Pennsylvania

Description

JOB SUMMARY

The consulting workforce leverages combined people, process, and technology competencies to support large-scale, complex customer engagements; collaborates with Product, Infrastructure, and Security teams to configure solutions and deliver value to customers; acts as subject matter expert and trusted advisor in both practice and customer spaces; and works closely with engagement and practice leadership team to define strategic and tactical direction.

The Associate Consultant delivers value to customers through client-facing advisory and delivery services in support of HM Health Solutions product offerings. Accountabilities include, but are not limited to, supporting deliverable content, providing analysis, and building and sharing institutional knowledge.

ESSENTIAL RESPONSIBILITIES

  • Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs by: gathering required data through direct observation and/or inquiry and synthesizing data into meaningful observation; analyzing, identifying and problem solving from information sets (issues could be business or systems issues) drawing conclusions from information sets based on analysis, creating hypotheses and presenting recommendations to team; developing client specific requirements, standard operating procedures, functional roles & responsibilities, process flow and user guides.

  • Support content development for deliverable artifacts to deliver client value and meet contractual obligations, and that align to delivery timelines and budgets

  • Other duties as assigned or requested.

REQUIRED EDUCATION

Bachelor's Degree- Business Administration, Management Information Science, Health Administration, or relevant field

PREFERRED EDUCATION

Business Administration, Management Information Science, Health Administration, or relevant field

EXPERIENCE

Preferred:

  • 1+ years' consulting/and or industry experience

  • 1+ years' technology platform delivery experience

  • Experience engaging, influencing, and advising senior executive leaders

  • Experience working in complex matrixed environments

KNOWLEDGE, SKILLS & ABILITIES

  • Customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development

  • Excellent written and spoken communications skills

  • Strong leadership and interpersonal skills

  • Ability to work independently

  • Proficient in the use of MS Word, Excel, and PowerPoint

  • Proven ability to build and sustain internal and customer relationships

REQUIRED LICENSURE

PREFERRED LICENSURE

Project Management Professional, Information Technology Infrastructure Library

TRAVEL REQUIREMENT: up to 80% travel

Referral Level Payout 4

REQNUMBER: J131696-OTHLOC-HM-5FCH01B

Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity